Having a great campground reservation system is a must in today’s modern world. In 2016 alone, 148.3 million travel bookings were made online in 2016 in the United States and 40% were made just 48 hours in advance.  Just look around at the back of huge parking lots and you will find many RVs in the morning hours. A lot of people looking to book the night of are looking for convenience and give up before finding a spot for their RV.

This month our customer spotlight is on Derek and Vicky Brookshire, a couple who manage one of the most beautiful campgrounds in the country. The Crockery Creek RV Park campground in Ravenna, MI is a resort style RV Park that everyone needs to know about. Vicky and Derek use their extensive knowledge of the area and dedication to customer experience to make sure their campground keeps people coming back again and again. Here is what Vicki had to say. 

The Holidays are right around the corner and although the seasonal guests are few and far between, now is the time to show your love for those who are long-term or stationary guests. You shouldn't stop there, however. The holidays are also a great time to attract new customers for next season and even reach out to old ones. Here are a few things you can do this holiday season for seasonal and non-seasonal guests at your RV Park or campground. 

Whew... you made it through the peak of camping season. Now that you have some time to collect your thoughts (and hopefully your money), it might be time to start thinking about next year. Below are a few things to start considering to make next year's season even more profitable and the best experience for your customers. 

Everything is online and everyone is online these days. That really is where this article should stop but if we still have not convinced you, here are a few reasons why your RV Park or campground needs an online reservation system. 

Campground management is no walk in the park. Between checking in and out campers, to keeping up the grounds, there is little time to do general tasks such as keeping up with the books. Below are some of the best tips and hacks we have tried or read about to save you time and make your life easier. 

This month our customer spotlight is on John Pratte, a wildlife biologist who manages one of the most unique campgrounds in the country. The Swan Island Wildlife Management Area campground in Maine is a hidden gem that won’t remain hidden for long. John uses his extensive knowledge of the area and dedication to customer experience to make sure of it.

It’s taken less than seven years for Instagram to go from a knockoff Foursquare to one of the world’s most popular mobile apps. It currently has 375 million active users, 50 million more than the population of the United States. Its incorporated cutting-edge features like Instagram Stories and Instagram Direct to transcend its original photo-sharing platform. It’s become a digital link between celebrities, politicians, artists and legions of followers and fans.

Operating a park where people not only come and go but also stay for extended periods of time can be hard to manage. From how the park flows, to interactions with guests, as a park owner, you have to be aware of every detail

Whether you’ve been hiking, fishing or just sitting around a fire all week, a shower and fresh clothes are a total necessity. Offering coin-operated showers, washers and dryers will provide convenience for campers and a source of passive income for you. The best part is you’ll never need to leave the park to cash in your change - just tell campers that you have quarters and they’ll bring the cash directly to you.